Shipping & Returns - FAQs
Shipping:
We deliver our goods to all destinantions in Australia. Usually the goods are ready for dispatch within 24 hours. You will be informed by an e-mail about delays. If the delivery to the address given is not received, you have to pay for unsuccessful delivery.
We currently do not ship to New Zealand or the Pacific Islands.
Important:
Provide an address to where you are certain, that someone will be present to receive the delivery - it does not necessarily have to be the address of your residence.
Please see our Shipping Costs page for the cost of shipping to your location.
Returns:
If you are not satisfied with an item and want to send it back, that is entirely possible within 30 days if the item is:
- complete (including all parts)
- unused
- undamaged
Of course you can try out the items - just like you are allowed to in any store - without reducing your right to return the goods.
For more details and the return address please go to our Returns page.
